Accessible Housing

If you are disabled and require assistance with any reading materials or need assistance at the Admissions interview or any meeting, please call 215-684-4453 and request one of the following accommodations:

• Large Print or Braille materials or a reader, if you have a vision impairment. 
• An interpreter or reader for a language barrier. 
• A Sign Language interpreter (it will take PHA four business days to arrange for this). 
• For TTY use the 711 Relay system or the PA Relay System at 1-800-654-5984.

PHA has a dedicated staff that assists the public and residents with disability-related needs. The Accessibility Coordinator (AC) oversees compliance with section 504 of the National Rehabilitation Act and the Americans with Disabilities Act, especially as related to the construction of new, accessible dwelling units.

The AC assists the Admissions Department, Housing Asset Managers, and other PHA divisions in reviewing Reasonable Accommodation requests and makes recommendations to resolve a variety of problems.

All resident requests for alterations are reviewed and approved by the AC and implemented by the 504 Crew managed by the 504 Construction Manager.

Contact information for the AC is below.

PHA can provide people with disabilities reasonable accommodations to our policies and procedures in order to provide access to our programs, services, and activities. This includes making alterations to a unit or facility if needed to provide access. If you or a family member are disabled and would like an accommodation, please fill out the Reasonable Accommodation Request Form (above) so we may assist you.

This form may be submitted to the Admissions Office, to any Property Manager, or directly to the Accessibility Coordinator by fax at 215-684-4578.