|
Business Process Manager
The Philadelphia Housing Authority, a leader in residential real estate development and property management is seeking a Business Process Manager for our Information Services Management Department (ISM). This is a professional level training management position providing support throughout the Philadelphia Housing Authority by performing a variety of operational assignments as direct by the ISM Department. The incumbents serve to provide communication between the Executive Office and designated departments on a variety of Business Systems Processes and management issues. The position also services to promote positive relations between public housing residents, PHA management, Senior Staff and the community. This level of management specialist will supervise and or lead a team of lower level Business System Analyst and clerical staff as assigned.
Requirements include experience with Visio; Bachelor’s degree from an accredited college or university with major coursework in Computer Business Systems Technology, or Quality Management, or Industrial Engineering, or Mechanical Engineering, or Managerial Engineering; 2 – 4 years experience including supervisory and/ or people management experience; experience with the development and implementation of designing and mapping business processes, quality programs and/or, presentation of data analysis through use of Pareto charts, Cause/effect diagrams, and corrective action plans.
Requirements also include developing configurations for business units, setting up ID tables, knowledge of relational database table structures, and experience with ERP and database management systems are required. Strong interpersonal, verbal, and written communication skills are also required. Masters’ degree and/or Six Sigma Greenbelt preferred.
Philadelphia residency will be required. Submit resume with salary requirements to: Jobs@pha.phila.gov or fax to 215-684-3326 or mail to The Philadelphia Housing Authority, Recruitment Dept., 1800 South 32nd St., Philadelphia, PA 19145. EOE. M/F/D/V.
|
