Housing Operations oversees the daily operations and management
of the Philadelphia Housing Authority's conventional sites,
scattered sites, and tax credit sites.
Our Conventional Sites Management Team oversees the day-to-day
operations, maintenance and administration of PHA-owned
developments. We serve over 8,000 households including families and
Site managers are responsible for ensuring that their development
is in compliance with PHA and HUD policies, practices, rules and
regulations. They also manage rent collection, lease enforcement
activities, and develop working relationships with residents and
members of the local community to improve quality of life for all
who live in the neighborhood.
Our conventional site maintenance crews provide services ranging
from landscaping to major plumbing, all supervised by experienced,
We're committed to providing excellent customer service for our
residents and maintaining quality, affordable housing.
The Scattered Sites management team oversees PHA's scattered
site properties--homes that PHA owns on scattered blocks throughout
the city and rents to qualified residents. The team promptly
handles emergencies, visits neighborhoods to resolve conflicts, and
moves residents into homes that appropriately address the needs of
The management team also sees that seniors receive the attention
and services they need to remain self-sufficient.
management offices have been established throughout
Philadelphia to provide improved services and immediate hands-on
response to the concerns of residents. Learn more about them here.
We use site-based management plans as our primary tool to track
procedures and performances. The Scattered Site management staff
has received training in professional property management, a key
factor in upgrading the quality of service provided to residents.
This training provides the expertise necessary to handle a
portfolio in excess of 4,000 units.
Executive Vice President - Housing Operations
3100 Penrose Ferry Drive
Philadelphia, PA 19145
(215) 684-3882 fax