Housing Operations

Housing Operations oversees the daily operations and management of the Philadelphia Housing Authority's conventional sites, scattered sites, and tax credit sites.

Conventional Sites:

Our Conventional Sites Management Team oversees the day-to-day operations, maintenance and administration of PHA-owned developments. We serve over 8,000 households including families and seniors.

Site managers are responsible for ensuring that their development is in compliance with PHA and HUD policies, practices, rules and regulations. They also manage rent collection, lease enforcement activities, and develop working relationships with residents and members of the local community to improve quality of life for all who live in the neighborhood.

Our conventional site maintenance crews provide services ranging from landscaping to major plumbing, all supervised by experienced, knowledgeable individuals.

We're committed to providing excellent customer service for our residents and maintaining quality, affordable housing.

Scattered Sites:

The Scattered Sites management team oversees PHA's scattered site properties--homes that PHA owns on scattered blocks throughout the city and rents to qualified residents. The team promptly handles emergencies, visits neighborhoods to resolve conflicts, and moves residents into homes that appropriately address the needs of their families.

The management team also sees that seniors receive the attention and services they need to remain self-sufficient.

Ten community-based management offices have been established throughout Philadelphia to provide improved services and immediate hands-on response to the concerns of residents. Learn more about them here.

We use site-based management plans as our primary tool to track procedures and performances. The Scattered Site management staff has received training in professional property management, a key factor in upgrading the quality of service provided to residents. This training provides the expertise necessary to handle a portfolio in excess of 4,000 units.

Dinesh Indala
Executive Vice President - Housing Operations
3100 Penrose Ferry Drive
Philadelphia, PA  19145
(215) 684-1255
(215) 684-3882 fax